Olympic spirit is hitting Whistler Blackcomb as the ski resort embarks on its most exciting season yet, which includes the launch of a landmark renewable energy project and continued enhancement of the guest experience. After nearly five decades of Olympic build-up, the 2010 Olympic and Paralympic Winter Games are finally coming to town and Whistler Blackcomb is hosting the men’s and women’s Olympic and Paralympic Alpine Skiing events.
If there’s any time for guests to visit the resort, it’s the 2009.2010 season, when accommodation packages offer great savings, the mountains are expected to be quieter than usual and the Olympic energy is electric.
As Whistler Blackcomb prepares to welcome the world this winter, operations crews are putting in extra efforts to ensure that snowmaking infrastructure, lifts, and trails are in top shape for the upcoming season. Meanwhile, the company’s various divisions are demonstrating innovation and leadership as they put the finishing touches on guest programs and products, including a few new and interesting initiatives.
Winter
Fitzsimmons Creek Renewable Energy Project
This winter marks the launch of a renewable energy project that will offset the total annual energy consumption at Whistler Blackcomb. The Fitzsimmons Creek Renewable Energy Project will produce 33 gigawatt hours per year - the equivalent amount of energy required to power the ski resort’s winter and summer operations, including 38 lifts, 17 restaurants, 270 snowguns and countless other buildings and services.
The Fitzsimmons Creek area is an ideal location for a successful Run-of-River project. The creek has an abundance of water, the necessary vertical drop, it is not a major fish-bearing stream, and the creek water is not used recreationally within the project area.
This summer, crews installed and buried 3.5km of pipeline, which will carry the water from the intake at Fitzsimmons Creek all the way to the powerhouse, near the Whistler Sliding Centre. This month, project crews are doing concrete work on the intake structure, backfilling, grading and seeding for re-growth over the buried pipeline, and erecting the powerhouse. The 450m-long transmission line will also be installed and buried this month. Commissioning and commercial operation date is expected to occur later this fall with the anticipation that the Run-of-River project will be producing power by Christmas.
“The Fitzsimmons Project represents a very meaningful step for us in doing what we can to address climate change inside our own operating footprint,” says Arthur DeJong, Mountain Planning and Environmental Resource Manager, Whistler Blackcomb. “I look forward to the day this winter when we begin to generate power out of the Fitzsimmons Project. It has been a long and challenging road, and we’ve made great gains, but this project is still only one of many steps that we need to make to become truly sustainable.”
Winter
Snowmaking
Snowmaking maintenance crews are preparing Whistler Blackcomb’s extensive snowmaking infrastructure for the upcoming season. The network of 270 snowguns converts an astounding amount of water to snow. Imagine an American football field packed with snow that stands 650 feet high. On average, Whistler Blackcomb uses between 130 and 180 million gallons of water per season to produce snow. With the 2010 Games around the corner, the team expects to have the Olympic Downhill Courses race ready by January 1, 2010.
"Whistler Blackcomb has doubled its snowmaking crew, adding additional snowmaking staff who have been hired to work specifically on the Olympic downhill courses. Doubling our manpower will help us keep the slopes in top shape for the public, while preparing the race courses for our New Year’s Day target,” says NaTai Perdue, of the Whistler Blackcomb Snowmaking Maintenance department.
What to know more? (Link to snowmaking section in media kit)
Winter
Lift Maintenance
The lift maintenance crew has been working with the Vancouver Organizing Committee for the 2010 Olympic and Paralympic Games (VANOC) to install a temporary high-speed quad chairlift in Creekside. The lift carries approximately 2,800 people per hour and will be used to transport spectators and media to the Alpine Skiing venue during the Winter Games.
Meanwhile, the lift maintenance crew - which recently celebrated two employee trades industry awards - has been conducting routine preventative maintenance on Whistler Blackcomb lifts throughout the summer and into the fall. “Crews put in approximately 50,000 hours of preventative maintenance annually, and much of this work takes place throughout the summer and fall when fewer lifts are running. This ensures we’re ready for opening day on November 26,” says Wayne Wiltse, Whistler Blackcomb’s lift maintenance manager.
Winter
Food and Beverage
Whistler Blackcomb’s food and beverage team continues to focus on fresh, regional ingredients as it evolves its menus to reflect guest desire for nutritious, fresh, and high quality products. Locally grown potatoes, trans fat free muffins, 100 per cent Angus Beef Burgers, Ocean Wise fish products, and Organic Seattle's Best Coffee, plus the introduction of Odwalla and Fuse Juices, are all part of the initiative to encourage healthy eating for active lifestyles.
The two full service alpine restaurants, Steeps Grill and Christine’s Restaurant are carving out their own niches with unique mountaintop full service dining experiences. Christine's continues to evolve its menu by serving up gourmet comfort food in response to great guest feedback on the concept last season. Steeps offers a menu that reflects the fine food available in British Columbia and regional wines in flights, by the glass or bottle, as well as the Winemakers' Après series, which is entering its second season. The five après events, hosted by winemakers from BC's award winning wineries, are paired with a delicious five-course meal.
Whistler Blackcomb’s restaurants are also leading the way in sustainable work practices as they work to decrease hydro consumption, and better last year’s recycling and composting efforts that saw waste output decrease by over 46 per cent. Food and beverage also plans to expand its highly successful reusable cup program to Horstman Hut, Crystal Chair and Chic Pea restaurants. By supplying reusable plastic Coca-Cola cold drink cups and Seattle’s Best coffee mugs to the Rendezvous, Roundhouse and Glacier Creek lodge, the department reduced its single-use cups by 833,100 cups from 2008 to 2009.
Winter
Retail/Rental
Staff are stocking this year’s brand new rental fleet, including 1,700 brand new skis and boards from top brands, such as Salomon, Burton, Rossignol, K2, and Atomic. In addition, there are 1,000 new pairs of boots and 750 sets of brand new kids’ equipment.
Meanwhile, guests can take a memento of the 2010 Games home with them after visiting The Olympic store. The 4,500-square-foot Olympic Store, located at 4253 Village Stroll in the Deer Lodge, carries Olympic and Paralympic merchandise from clothing to collectibles to the ever-popular mascots.
Winter
Ski and Snowboard School
This year, Whistler Kids and Ride Tribe programs are introducing the FLAIK GPS tracking system. The real-time tracking unit is comprised of a GPS tag worn by skiers and riders that provides extra safety and allows guests to track their day on the mountains. Data includes what runs guests were on and how much vertical they achieved and can help them decide what areas of the mountain they want to visit in the future.
Ski School is launching a brand new teaching DVD, designed as a visual tool to help guests improve their skiing technique. The DVD focuses on turns, ranging in difficulty from beginner to expert, and also includes bonus material on drills and exercises that skiers can practice independently to help bring their skiing to the next level. Guests who take a lesson will receive a discount on the DVD.
And, if guests need even more reasons to visit Whistler Blackcomb this season, here are a few more: